Request deletion of your CorperHub account and associated personal data without reinstalling or signing in to the app.
Request deletion by email
Email support@corperhub.com from your registered email address. Use the subject Delete my CorperHub account and tell us you want your account and associated personal data deleted.
If you cannot access your registered email, contact the same address and explain this. We may ask for proportionate information to verify ownership. Do not send your password, payment-card details or verification codes.
Delete from the app
- Open your Profile.
- Select Privacy & Safety, then Delete Account.
- Enter your current password and follow the confirmation steps.
Response and completion
We respond within 14 business days and complete deletion within 30 days after verifying account ownership, except for records we must legitimately retain as explained below. We act without undue delay; these are maximum service times, not waiting periods.
What is removed
Your account is withdrawn from active use. We clear profile and contact details, preferences and location, withdraw your job applications, remove your sent message content and arrange removal of associated photos, voice uploads and verification documents. We revoke account sessions. Some record identifiers may remain where necessary for other users' conversations, financial evidence or a specific safety case; these are not treated as anonymous merely because your profile name is removed.
We separately review community or event content involving other people and copies held by service providers or other recipients. We will explain any applicable retention exception. Deletion cannot remove copies another person independently saved outside our control.
Subscriptions
If you have a Google Play subscription, review or cancel it in Google Play > Payments & subscriptions > Subscriptions. Do not assume uninstalling the app or deleting your account cancels recurring billing. You can submit your deletion request without waiting to complete this step.
Retention periods
We keep only the records needed for the stated purpose. A specific legal obligation, investigation or legal claim may require a limited exception. We restrict access to those records and review whether retention remains necessary.
- Account and uploaded content: we remove ordinary account data promptly after ownership verification and aim to finish associated deletion within 30 days. Storage cleanup may be processed separately from removal of your public profile.
- Routine support: up to 12 months after a ticket closes, with unnecessary personal information removed earlier when appropriate.
- Safety reports: up to 90 days after dismissal; substantiated abuse or fraud cases up to 24 months after closure. Active cases and specific legal holds are reviewed separately.
- Administrator audit records: normally 90 days, unless specific evidence is needed for an investigation or legal claim.
- Financial records: relevant accounting and tax evidence for at least six years after the applicable assessment year, or longer when another applicable duty or specific dispute requires it. This does not require retaining your whole profile.
- Deletion-request evidence: a minimal record of the request and its completion for 24 months after completion.
- Backups: scheduled Neon database snapshots expire after 14 days. Hosting backups and separately retained recovery copies follow separate retention arrangements; we do not promise that every recovery copy expires within 14 days. We review separately retained copies and remove them when no longer needed. We also keep a separate, minimal deletion ledger containing account identifiers and deletion dates so that restoring an older backup does not reactivate deleted accounts. Encrypted ledger copies have a 30-day deletion lock and currently have no automatic expiry; the lock period is not an automatic deletion deadline. Restored data must be checked against deletion records before normal use resumes.
Identifiable analytics and technical logs are subject to their configured retention and deletion controls. You can ask us which periods apply to your information. We do not treat an unresolved cleanup task as a reason to keep ordinary account data indefinitely.
Questions and complaints
Contact support@corperhub.com. You may also raise a privacy complaint with the Nigeria Data Protection Commission.
Updated 22 September 2026.