About this policy
This policy describes personal information used to provide CorperHub's community, messaging, discovery, verification, events and career features. Contact support@corperhub.com for privacy questions and requests.
Information we process
Depending on the features you use, this includes your name, email, phone number, account identifiers, date of birth, gender, NYSC and profile information, preferences and interests; approximate location and, with your permission, precise location; optional photos, voice recordings, messages and other content; verification documents; job applications and CV links; purchase and refund records; device identifiers and app interactions.
Optional religion-related preferences can be used for discovery personalization. Only provide information you want used for that feature. Device permissions and optional profile fields let you control some collection; information needed for an account, service operation or legal obligations may be required.
Why we use information
We use information to provide accounts and requested features, display relevant people and content, deliver messages and notifications, process purchases, measure and improve app use, verify submissions, handle support and reports, prevent abuse and meet applicable legal duties. Depending on the processing, we rely on the service contract, consent, a legal obligation or a documented legitimate interest. Sensitive information requires the applicable additional protection and lawful basis.
Who receives information
Other users can see information you choose to publish or send. Employers receive the application information you choose to share. Hosting, database, media-storage, communication, analytics and payment providers process information needed for their services. These include infrastructure such as Neon and Cloudinary, Google/Firebase services and applicable payment providers. We may disclose limited information where required by law or necessary for a properly assessed safety or legal matter.
Some providers process data outside Nigeria. Appropriate transfer safeguards and provider terms apply. Contact us for information about recipients, locations and safeguards relevant to your data.
Optional AI career documents
You can edit, save and export career documents without using AI. Saved editor drafts are stored on your device. When you choose Agree and generate, your career text and any pasted job description are sent through CorperHub to OpenAI to generate a CV or cover-letter suggestion. The separate name, email and phone fields are excluded from the AI request. Personal details typed into other text fields are still included, so remove information you do not want sent before agreeing.
CorperHub keeps account-linked attempt and usage records to enforce feature limits and prevent repeated requests. AI suggestions can contain mistakes; review them before saving or sharing. You can decline AI generation and continue using the manual editor.
We request that OpenAI not store the response for later retrieval. This does not guarantee zero retention: OpenAI may retain information for abuse monitoring and other processing described in its API data controls. Contact support@corperhub.com with questions or deletion requests concerning this processing.
Your rights and choices
You can request access, correction, deletion or restriction of your personal information, object to applicable processing and withdraw consent where processing relies on it. You may request portability where applicable. Some rights are subject to lawful exceptions. Contact support@corperhub.com; we may verify ownership without asking for your password. You may complain to the Nigeria Data Protection Commission.
Use the app's privacy controls and device settings to manage available permissions. Request account and associated-data deletion online, or open Profile > Privacy & Safety > Delete Account in the app.
Security
We use access controls and other technical and organisational safeguards to protect information. Access to verification material, support cases and retained evidence is restricted. No security measure eliminates every risk.
Retention periods
We keep only the records needed for the stated purpose. A specific legal obligation, investigation or legal claim may require a limited exception. We restrict access to those records and review whether retention remains necessary.
- Account and uploaded content: we remove ordinary account data promptly after ownership verification and aim to finish associated deletion within 30 days. Storage cleanup may be processed separately from removal of your public profile.
- Routine support: up to 12 months after a ticket closes, with unnecessary personal information removed earlier when appropriate.
- Safety reports: up to 90 days after dismissal; substantiated abuse or fraud cases up to 24 months after closure. Active cases and specific legal holds are reviewed separately.
- Administrator audit records: normally 90 days, unless specific evidence is needed for an investigation or legal claim.
- Financial records: relevant accounting and tax evidence for at least six years after the applicable assessment year, or longer when another applicable duty or specific dispute requires it. This does not require retaining your whole profile.
- Deletion-request evidence: a minimal record of the request and its completion for 24 months after completion.
- Backups: scheduled Neon database snapshots expire after 14 days. Hosting backups and separately retained recovery copies follow separate retention arrangements; we do not promise that every recovery copy expires within 14 days. We review separately retained copies and remove them when no longer needed. We also keep a separate, minimal deletion ledger containing account identifiers and deletion dates so that restoring an older backup does not reactivate deleted accounts. Encrypted ledger copies have a 30-day deletion lock and currently have no automatic expiry; the lock period is not an automatic deletion deadline. Restored data must be checked against deletion records before normal use resumes.
Identifiable analytics and technical logs are subject to their configured retention and deletion controls. You can ask us which periods apply to your information. We do not treat an unresolved cleanup task as a reason to keep ordinary account data indefinitely.
Account deletion times
We respond within 14 business days and complete deletion within 30 days after verifying account ownership, subject to explained lawful retention exceptions. We act without undue delay. See the deletion page for instructions, retained records and backup timing.
Updated 22 September 2026.